I.T. SUPPORT SERVICES
At RCS Technologies Ltd, we understand that downtime costs money and that dependable IT support is vital for the smooth operation of your business. By contracting your business IT support to RCS, a dedicated engineer will become an integral part of your team, regularly supporting on-site operations and performing routine maintenance on PCs, Macs, servers, and a variety of other hardware.
We pride ourselves on providing fast, friendly, and easy-to-understand assistance both over the phone and in-person. Our remote support enables our experienced help-desk to guide users through technical difficulties via phone or email, routinely update software, administer your office network, and tap into a broader pool of expertise for resolving technical issues swiftly, ensuring your business is up and running again quickly.
PRO-ACTIVE I.T. SUPPORT FOR BUSINESSES OF ALL SIZES
Managed IT Services
Working side-by-side with your staff, our experts fill the gaps in your frontline and take the stress out of day-to-day IT operations by providing unlimited IT support
Integration
To provide seamless interaction between your hardware, software, and cloud applications
Protection
Providing proactive security measure which includes regular monitoring to keep your data safe from cybercriminals
Data Backup & Disaster Recovery
Secure backup solutions and business continuity planning
Cloud Computing
Microsoft 365 is the heart of collaboration tools for customers and the lifeblood of RCS Techs project work.
Assessment
To source vulnerabilities and areas for improvement
I.T. support from RCS includes:
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Rapid phone & email help-desk
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Unlimited remote access on-screen support for your PC or Mac
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Pro-active monitoring of servers, networks and critical I.T. infrastructure
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Free Pro-active maintenance site visits
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Backup and recovery solutions
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Office 365 administration and changes
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SharePoint setup and deployment
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1hr SLA business Critical
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Vendor Management (Liaising with 3rd parties like Sage etc)
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Printer support
All this for just £8.50 per month per PC/Mac
Server Support £65pm
Simplify Your Technology Choices with RCS
When it comes to the technology you need to run your business, making sense of all the options can be overwhelming. The array of hardware and software vendors, brands, and applications can seem endless. At RCS, we do more than just sell technology—we develop tailored solutions to meet your business challenges.
Our services include:
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System-wide Software Installation: We handle the installation of software across your entire system, ensuring all necessary security patches and upgrades are applied.
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Data Backup: We ensure your data is securely backed up, protecting your business from data loss.
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Design, Implementation, and Troubleshooting: Our team manages the day-to-day design, implementation, and troubleshooting of your systems and endpoints.
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New Staff Setup: When you bring new staff members on board, we set up their workstations and network accounts, ensuring they are ready to start working efficiently from day one.
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Let RCS simplify your technology choices and provide the support your business needs to thrive.
Contact US
Supporting a wide range of businesses across Leicester, our engineers hold an exceptionally broad base of experience and expertise solving I.T. hardware, software, security and communications queries.
We offer organisations of all sizes consistently dependable and cost-effective I.T. support – please contact us to learn more about personalised I.T. support solutions for your business
0116 3667020
