REMOTE
SUPPORT
REMOTE
SUPPORT
Providing a Complete Suite of I.T. Solutions
Proudly serving businesses in the Midlands since 2015
BROADBAND SOLUTIONS
Unbeatable Broadband Services Leicester
We provide a full variety of Business Broadband Solutions from ADSL to high speed 5G systems. We connect to all the major wholesale carriers which enables us to provide you with the best service for your area.
WHY SELECT RCS TECH AS YOUR INTERNET SERVICE PROVIDER?
Business Grade Internet – Linking with our service partners, we offer competitive pricing, with multiple service levels available – from simple ADSL to 200/200 UFB (Ultra Fast Broadband).
Open Term – Lock-in free deals are available. You don’t have to be tied down to a 2 year arrangement.
Leave it to us – just enquire once, and we’ll fully scope out what’s needed to get you set up.
Consolidated Support – Unlike dealing with the big ISP’s, we have leverage when it comes to issues and outages. We can resolve problems more quickly for you. If you need help, just let us know via our friendly Service Desk team.
Click on the link to check your current Broadband speed in our Support Center
Flexibility – if your situation changes in a way that means your package needs to be adjusted we’re here to help. Upgrades or downgrades can be facilitated quickly for you – again, all you need to do is call.
Multiple locations supported – Advanced multi-office support with the ability to link a number of locations together to achieve savings and efficiencies.
Single monthly invoice – Consolidate your internet costs into your overall IT suite of services. One predictable monthly invoice for all your IT costs.
Single point of contact for all your IT related services – We know your business, your IT systems and how they should be best configured to meet your needs.
What can we offer?
ADSL/ADSL2+
How does ADSL work?
ADSL technology delivers broadband to your property using the same standard copper telephone lines as you use for your landline. It is the cheapest and most widely available kind of broadband service on the market, accounting for more than half of the UK’s broadband lines.
While there are two varieties of ADSL technology (ADSL2+ being slightly faster than ADSL1), collectively it is the slowest kind of broadband you can buy.
Why choose ADSL broadband?
ADSL connections are used almost everywhere. So long as you have a phone line in your property, there’s a very high chance you can receive this basic broadband too. ADSL broadband is also cheaper than other types of broadband.
While download speeds aren’t the fastest, ADSL typically offers a quick enough service to handle most basic online tasks, including browsing the internet, streaming music and videos, and sending emails.
However, if you have a busy office with several people battling for internet bandwidth simultaneously, ADSL may not be up to the job and it’s probably time to look at alternative options, such as fibre – more on this below.
What speeds does ADSL offer?
Because ADSL runs on copper wires that come from the telephone exchange, the speed is determined, literally, by how far you are from it – the longer the line, the slower the service. The quality of the wires and the broadband provider are also determining factors.
As a benchmark though, you can expect average speeds of up to 24 Mbps for ADSL2+ and up to 8Mbps for ADSL1. It’s usually sufficient for streaming HD film and TV, but if several devices are connected at once, the quality of your connection is likely to be compromised.
In most cases, you’ll be able to download files quicker than you can upload them with ADSL broadband. So if you regularly upload files to the internet, you may require a faster connection.
What should I look for in ADSL broadband?
When choosing ADSL broadband, always check the available broadband speeds in your area to ensure you choose a provider and package that can reach its full potential.
FIBRE BROADBAND
Fibre broadband is a new type of broadband that is currently being deployed in the UK by BT, Virgin Media and other operators which uses fibre optic cables to help increase the speed of your broadband connection. It is often referred to as 'super-fast broadband' or 'next-generation broadband' as it offers faster speeds than have been available to date using older generation networks. It is available to both home and business users.
There are generally two types of fibre broadband connections
​
FTTC
​
Fibre-to-the-Cabinet (FTTC) involves running fibre optic cables from the telephone exchange or distribution point to the street cabinets which then connect to a standard phone line to provide broadband.
This is combined with a copper cable from the cabinet to the home or business which uses VDSL or similar technology that can deliver much faster speeds over shorter distances.
​
FTTP
​
Fibre to the home / premises (FTTH or FTTP)
Fibre-to-the-Premises (FTTP), also often referred to as Fibre-to-the-Home (FTTH) provides an end-to-end fibre optic connection the full distance from the exchange to the building and can deliver faster speeds than FTTC as there is no copper leg at all.
Distance to the Cabinet (Meters) | Est Download Speed (Mbps) | Est Upload Speed (Mbps) |
|---|---|---|
100 | 100 | 25 |
150 | 80 | 20 |
200 | 65 | 18 |
300 | 45 | 17 |
400 | 42 | 16 |
500 | 38 | 15 |
600 | 35 | 14 |
700 | 32 | 11 |
800 | 28 | 10 |
900 | 25 | 9 |
1000 | 24 | 8 |
1250 | 17 | 5 |
1500 | 15 | 4 |
SoGEA/SoGFAST
What is SoGEA/SoGFast Broadband?
​
SoGEA stands for Single Order Generic Ethernet Access.
Up until now, to deliver broadband to a home or office, you needed to have a traditional phone line installed and then ADSL Broadband or Fibre Broadband provided on top of it.
BT Openreach are now delivering a single order version of Fibre Broadband and GFast Fibre Broadband that means you or the provider do not have to install a traditional copper phone line to compliment the service. SoGEA includes an underlying version of a phone line.
The advantages of this are:
-
Cheaper Costs: The combined cost of a phone line and broadband is slightly more expensive than SoGEA – but this does vary from provider to provider
-
Quicker Fix Times: Faults can now be resolved much quicker since the customer only needs to provide one support call to their provider. Since some users, use one provider for their phone line and another for their broadband, SoGEA negates more than one call.
-
Enables easier home working solutions.
-
More reliable: Since there is no traditional phone line frequencies being used, there is less of a chance of interference and an unstable connection.
The drawback to this service is that SoGEA / SoGFast users will no longer have access to a phone number. SoGEA does not allow users to connect a traditional phone to the BT Socket. Users will have to adopt VOIP to be able make and receive phone calls.
What is SoGFast Fibre Broadband?
​
SoGFast Fibre Broadband is the GFast variant of SoGEA Fibre Broadband.
What Speeds are available with SoGEA Fibre Broadband?
The up-to speeds that are currently available are:
-
SoGEA 40mb / 10mb
-
SoGEA 55mb / 10mb
-
SoGEA 80mb / 20mb
-
SoGFast 160mb / 30mb
-
SoGFAST 330mb / 50mb
Is SoGEA or SoGFast different in performance than FTTC & GFast?
​
No, you will receive exactly the same performance as you currently do. In some bases you will get a better performance since there is no call traffic that can interfere with integrity of the service.
Where is SoGEA & SoGFast Available?
​
SoGEA is not available everywhere but it is available to 28 million premises across the UK. It will become more and more common over the next few months (October 2020). You can use our availability checker to find out what is available at your premises.
Can I get SoGEA Broadband now?
Yes. SoGEA is available at over 28 million premises around the UK.
LEASED LINE BROADBAND
What are leased lines?
​
A leased line is a dedicated, fixed-bandwidth data connection. It allows data-hungry businesses to have a reliable, high-quality internet connection with guarantees of upload and download speed, uptime and resilience. “Leased” refers to the connection which is rented by the Internet Service Provider (ISP) directly to a business, resulting in a service above and beyond what standard broadband provides. Leased lines usually have these distinctive characteristics:
​
Symmetrical
​
Leased lines must be symmetrical. This means they have the same upload and download speed.
​
Uncontended
​
Leased lines are – by definition – uncontended connections, not shared with other users.
​
Point to point
​
They connect two points together, eg the ISP with a business location.
We’re all familiar with a standard internet connection. We get home, connect our phone, tablet or TV and start to stream, browse or download content. But when everyone in your area is doing the same thing, this can slow down the connection. This is because these connections are “contended” – bandwidth is shared amongst the users of a local area.
With a dedicated leased line, the bandwidth you require has been given to you and only you have access to it. This means that your connection won’t be hampered by peak times throughout the day.
If you own or run your own business, you’ll already be aware of the impact slow internet connections can have. Downloading or sending large files, VoIP conference calls – all can be interrupted by a poor internet connection.
​
Symmetric vs Asymmetric
​
As well as being uncontended, Leased Lines are also “Symmetric”. This means that the upload and download speed are the same, unlike traditional asymmetrical broadband, like ADSL, which often sees upload speeds hugely reduced in favour of high download speeds.
Symmetrical connections are incredibly useful for modern businesses, who are increasingly using cloud services that need reliable, fast download and upload rates. VoIP-based telephony is a key example
Contact US
Don't let slow or unreliable broadband get you down. Your broadband line is your link to the outside world so you shouldn't have to compromise. At RCS we can provide you with varied array of different options, from ADSL all the way to 5G unlimited broadband. Why not give us a call or contact us. we're ready to help