REMOTE
SUPPORT
REMOTE
SUPPORT
Providing a Complete Suite of I.T. Solutions
Proudly serving businesses in the Midlands since 2015
ABOUT US
OUR MISSION
To become the company you turn to for all of your technology needs. Whether it be for I.T. Support, business grade Broadband, your VoIP Phone provider, a network installation or providing you a state of the art CCTV system. We will help you maximize every penny you spend on technology investments while keeping future growth in mind. We want to be your I.T. Partner and the only number you'll need!
Our Vision
"Our vision is a simple one, to provide a first class Pro-Active I.T. service and since the birth of RCS Technologies our reputation has exceeded our expectations. For our clients we've become the one number they only have to call for any issue they have or requirements they need. We've created a long-term partnership with our clients that add value to their business through a cost-effective, professional and reliable I.T. Infrastructure and support services."
Lee Thomson - Managing Director / Co Founder
Our Strength
"Our strength is our team of awesome, friendly and totally dedicated engineers who between them have over 35 years of experience in all things I.T. and Telecoms. Your business will not only benefit from a team who believe in our vision but will give you 100% every time you need us."
Kevin Gibson - Director of I.T. / Co Founder
We Believe in Knowledge Management
Technology is always the move and it's our job, as your trusted partner, to ensure that any professional advice or guidance we provide is informed by thorough research, analysis and timely industry awareness. We take this responsibility very seriously and we work every day to improve our team’s knowledge management capabilities and ongoing professional development.
Our Core Values
We Believe in Technology
RCS provides organizations of all sizes with the best, most trustworthy technology solutions. In the ever-evolving technology market, we believed that companies need reliable allies who can guide them through the challenges that accompany technological growth. Our partnerships with industry leading companies like Microsoft, Qvis, Dell, TP-Link, NDG Communications, and many others allow us to provide top tier I.T. services, commercial grade building security, and highly available business communication solutions
We Believe in Communication
At RCS we know that the best solutions come from listening to our clients first. Understanding the needs of your business, helps us to take the technology you want to get the solution that you need. Our approach is working together with small and medium sized businesses, and our technical professionals, to collaborate on a custom system, with software and hardware solutions that is a right fit for you.
We Believe in IT Service Delivery Excellence
And excellence only happens when every team member is equally invested in delivering the daily personal effort necessary to achieve it. The RCS team is dedicated to building a working environment that continuously challenges, inspires and teaches our technicians to bring their best every day to every client issue we service.
We Believe in Teamwork
Our company was founded upon the simple concept of teamwork. It is integral to everything we do and is the core principle responsible for our ongoing professional success. We never think of ourselves as a “vendor” – we always think of ourselves as members of your team. Towards this end, we support ALL collaborative communication and workflow platforms to ensure that our team can successfully integrate and deliver support services in any modality your company currently employs to manage internal workflow and communication.
Whether you’ve just started your own business, or have been in the market for years - taking care of your I.T. needs can be complicated and exhausting. At RCS, we believe that your I.T. requirements should be supported by experienced professionals, and offer a variety of services to cater to your organization’s needs. Call us today to find out more.