REMOTE
SUPPORT
REMOTE
SUPPORT
Providing a Complete Suite of I.T. Solutions
Proudly serving businesses in the Midlands since 2015
THE IT SUPPORT CENTER
Welcome and thank you for visiting! Below is our latest list of useful apps available for installation on your device. These apps are used by ourselves and we've found them both useful and reliable for everyday use. *
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*These apps are for personal use only
*RCS take no responsibility for issues arising from the use of the listed apps.
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MICROSOFT 365 APPLICATIONS
Below are links to the popular online versions of Microsoft Office Applications. You will need your Office 365 login credentials to use them but don't worry if you're a client of ours and you don't have them your awesome RCS Support team can assist you with that and we're only a phone call away.
Broadband Speed Checker
Having issue with your Broadband Speeds and would like to know what speeds you're getting? Don't worry we can help with that too. If possible connect your device directly in to your router on any LAN ports and simply click on the 'Start speed test' button to the right.
If you aren't impressed by the speed then give us a call to see if we can provide you with a better broadband solution.
I.T. Apps
MICROSOFT SARA
The Microsoft Support and Recovery Assistant works by running tests to figure out what's wrong and offers the best solution for the identified problem.
MS SARA download
CHROME
With Google apps like Gmail, Google Pay and Google Assistant, Chrome can help you stay productive and get more out of your browser.
https://www.google.com/intl/en_uk/chrome/
FIREFOX
No shady privacy policies or back doors for advertisers. Just a lightning fast browser that doesn’t sell you out.
https://www.mozilla.org/en-GB/firefox/new/
CCLEANER
Developed by Piriform, CCleaner is a utility used to clean potentially unwanted files and invalid Windows Registry entries from a computer. It is one of the longest established system cleaners, first launched in 2004
https://www.ccleaner.com/ccleaner/download/standard
ANYDESK v7.1.6
Connect to a computer remotely, be it from the other end of the office or halfway around the world. AnyDesk ensures secure and reliable remote desktop connections for I.T. professionals and on-the-go individuals alike.
WIN - https://anydesk.com/gb/downloads/thank-you?dv=win_exe
MAC - https://anydesk.com/gb/downloads/thank-you?dv=mac_dmg
LINUX - https://anydesk.com/gb/downloads/linux#linux-downloads
ANYDESK for Mobile devices
Powerful Remote Assistance Software. Whether you're in the office next door or on the other side of the world, remote access via AnyDesk makes the connection possible. Secure and reliable, for I.T. professionals as well as private users.
Click the Android or Apple logos or Scan the QR code
TEAM VIEWER
Remote Access & Support Control, manage, monitor, and repair computers, mobile devices, network machines and more from anywhere, anytime.
WIN - https://download.teamviewer.com/download/TeamViewer_Setup_x64.exe
MAC - https://download.teamviewer.com/download/TeamViewer.dmg
DRAYTEK SMART VPN CLIENT
Free VPN Client Software for Vigor Router Users
WIN - https://www.draytek.com.tw/ftp/Utility/Smart%20VPN%20Client/v5.6.1/Smart%20VPN%20Client_v5.6.1.zip
MAC - https://itunes.apple.com/app/smart-vpn/id1086913769?mt=12
MALWAREBYTES
If you suspect a malware infection, Malwarebytes Anti-Malware should be your first port of call. It’s updated daily, so you can trust it to identify and remove new threats the minute they appear.
WIN - https://www.malwarebytes.com/mwb-download/thankyou/
MAC - https://www.malwarebytes.com/mac-download/
ADVANCED IP SCANNER
Reliable and free network scanner to analyse LAN. The program shows all network devices, gives you access to shared folders, provides remote control of computers (via RDP and Radmin), and can even remotely switch computers off. It is easy to use and runs as a portable edition. It should be the first choice for every network admin.
https://www.advanced-ip-scanner.com/download/Advanced_IP_Scanner_2.5.3850.exe
7-ZIP
Eventually in this life, you're going to run into an archive file—a single file with multiple files stored (and compressed) inside it. They have different extensions, from RAR to ZIP to 7z and many more, and sometimes the program to open them costs you. Not 7-Zip. It opens all of those and more, and allows creation of new archives. It'll even encrypt the contents for safety. It's entirely open source
https://www.7-zip.org/
WIZ TREE
WizTree is a disk space analyzer for quickly scanning your entire hard drive and then shows you which files and folders are using the most disk space.
It does this VERY QUICKLY. We believe WizTree to be the fastest application of this type in the world! Use the information WizTree provides to quickly locate and remove "space hogs" from your hard drive.
https://wiztreefree.com/files/wiztree_3_37_setup.exe
AD-BLOCKER
Block ads and pop-ups on YouTube, Facebook, Twitch, and your favorite websites. AdBlock is the best ad blocker with over 60 million users, and one of the most popular Chrome extensions with over 350 million downloads!
CHROME https://eyeo.to/adblockplus/chrome_install/index
EDGE https://eyeo.to/adblockplus/edge_chromium_install/index
SAFARI https://eyeo.to/adblockplus/macos_safari_install/ad-blocker-safari
FIREFOX https://eyeo.to/adblockplus/firefox_install/adblock-plus-firefox
ADOBE READER
Adobe Acrobat Reader DC software is the free global standard for reliably viewing, printing, and commenting on PDF documents.
https://get.adobe.com/uk/reader/
SPECCY
Need to find out what’s inside your computer? Speccy has all the information you need!
GREENSHOT
Greenshot is a light-weight screenshot software tool for Windows with the following key features:
Quickly create screenshots of a selected region, window or fullscreen; you can even capture complete (scrolling) web pages from Internet Explorer. Easily annotate, highlight or obfuscate parts of the screenshot. Export the screenshot in various ways: save to file, send to printer, copy to clipboard, attach to e-mail, send Office programs or upload to photo sites like Flickr or Picasa, and others
https://getgreenshot.org/downloads.
BITWARDEN
It's not humanly possible to create strong passwords for every account and remember them all. That's why you need a password manager. It's a secure service that creates good passwords for you and locks them behind one master password, which is the only one you have to remember.
Bitwarden is the best free password manager and one of the most important pieces of software you can download. In addition to the desktop and phone app, you'll need to install the Bitwarden extension in your browser of choice to easily auto-fill passwords
https://bitwarden.com/download/
WE Transfer
WeTransfer is the simplest way to send your files around the world. Share large files and photos. Transfer up to 2GB free. File sharing made easy!
https://wetransfer.com/
I LOVE PDF
Every tool you need to work with PDFs in one place
Every tool you need to use PDFs, at your fingertips. All are 100% FREE and easy to use! Merge, split, compress, convert, rotate, unlock and watermark PDFs with just a few clicks.
https://www.ilovepdf.com/
TINY WOW
TinyWow provides free online conversion, pdf, and other handy tools to help you solve problems of all types. All files both processed and unprocessed are deleted after 15 minutes
https://tinywow.com/
AJAX Apps
Click the Android or Apple logos or Scan the QR code
CCTV Phone Apps
Click the Android or Apple logos or Scan the QR code
DMSS
DMSS is a mobile surveillance app with functions such as remote monitoring, video playback, push notifications, device initialization, and remote configuration. Devices such as IPC, NVR, XVR, VTO, doorbells, alarm hubs, and access controllers can be added. After logging to the account, you can use cloud services like cloud upgrade and so on. The app supports iOS 9.0 and Android 5.0 or later systems, and can be used with 3G/4G/Wi-Fi.
CORTEX
Compatible with λ | Cortex NVR devices - λ | Cortex NVR range (Terminator, Hibernator, Genisys & λ | Cortex Max models)
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Features include: - Multiple layouts - Video playback - Multi-site connectivity
- Digital Zoom - PTZ Control - Hot swappable camera tiling
- Instant snapshot of video and share to shareable apps - Record video footage
- Push notification when alarm or motion is triggered - P2P connectivity for simple remote setup - Timeline with activity - Auto populate any site by tapping site name in portrait mode - Animated swipe left/right to load next/previous set of cameras
- Forward and rewind 10 sec by tapping left/right side of full-screen
- Favorites list per specific site - Supports Security level 1- Re-arrange order of devices/favourites by hold, drag and drop when device/favourites list is collapsed
- Swipe left/right to load next/previous site's favorites while streaming favorites
- Thumbnails as preview in timeline for playback video when user scrolls over timeline
EXP ONE GO
View your Exp One CCTV system remotely with the Express One Go app
KESTREL
Kestrel Viewer is a versatile video management software for the DVRs, NVRs, IP cameras, etc. It provides multiple functionalities, including real-time live view, video recording, remote search and playback, file backup, etc., for the connected devices to meet the needs of monitoring tasks.
SUPERLIVE +
Superlive+ is compatible with Viper/Falcon Systems
SuperLive Plus is a professional mobile phone client software for digital video recorders and IP cameras in CCTV surveillance (compatible models only).
Hik-Connect
The Hik-connect app is designed to work with Hikvision series DVRs, NVRs and IP cameras which support Cloud P2P function. It allows you to live view your cameras remotely. All you need to do is creating an account and adding device into the account, then you can enjoy the real-time video from cameras on a global scale. It also allows you to play back recorded video to search every milestone of your life. When motion detection alarm of your device triggered, you can get an instant message notification from Hik-connect app.
CCTV Connect
CCTV Connect Cloud Adapter software is directly compatible with all Axis IP cameras and all Hikvision IP cameras, NVRs & DVRs
CCTV Connect is also compatible with a wide range of IP cameras which support ONVIF. We have tested cameras from a range of brands:
Bosch - H-View - Panasonic - Uniview - Wisenet - Dahua - Onwote - Sony - Vivotek - HikVision - Honeywell
CCTV Desktop Apps
SmartPSS
is an all-in-one, full-featured video surveillance application that is ideal for the small to mid-size business that needs to monitor people, premises, and assets. Smart PSS integrates all Dahua network cameras and storage devices into one intuitive, easy to use interface. The software provides efficient device management, video monitoring, and playback, alarm and analytic configuration, as well as video wall setup and preview.
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Smart Player
SmartPlayer is one video player designed for surveillance field. It has functions of play control, preview by part, file export, parity and etc.It supports avi, mp4, fiv, asf, mov, dav, dav_ and etc. It supports multiple window sync or async play.It supports smart track display. It supports fisheye record correction and window adjustment.