IT SUPPORT SERVICES
PRO-ACTIVE IT SUPPORT FOR BUSINESSES OF ALL SIZES
Downtime costs money, and we understand that dependable technical IT support is vital to the smooth running of your business. We work the way you work – contract your business IT support to RCS today and a dedicated engineer becomes part of your team, regularly supporting your team on-site and performing routine maintenance to PCs, Macs, servers and a range of other hardware.
We provide fast, friendly, and easy to understand help both over the phone and in-person. Remote support typically allows our experienced help-desk to talk users through technical difficulties by phone or email, routinely update software, administer your office network and access a wider pool of experience in the event of technical issues to get your business up and running again quickly.
Desktop IT support from RCS includes:
Instant phone & email help-desk
Remote access on-screen support for your PC or Mac
Pro-active monitoring of servers, networks and critical IT infrastructure
Routine site visits
When it comes to the technology you need to run your business, it's hard to make sense of all the options. The choice of hardware and software vendors, brands and applications can seem endless at times. RCS does more than just sell technology – we develop technology solutions to meet your business challenges. We can help install system wide software, security patches and upgrades and ensure that your data is backed up. We carry out day-to-day design, implementation and troubleshooting of systems and endpoints. And when you've got new staff members, we help set up workstations and network accounts for them.
Supporting a wide range of businesses across Leicester, our engineers hold an exceptionally broad base of experience and expertise solving IT hardware, software, security and communications queries.
We offer organisations of all sizes consistently dependable and cost-effective IT support – please contact us to learn more about personalised IT support solutions for your business